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FREQUENTLYA sked Questionsre
Contact Us
We're here to help! WhatsApp: +86 13702533063/Email:fzxf99@yeah.net . You can contact our customer support team via WhatsApp or email, or use the online chat feature on our website.
About Order
How to place an order: Click on the shopping cart, select the shopping cart to fill in the correct address and information. Next, select the payment method and fill in the information.
Please fill in the correct information (detailed address, phone, email) for delivery. Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your goods in real time on our website or the carrier's website.
If you need to modify or cancel your order, please contact the customer service team as soon as possible. We process orders quickly, so it is best to contact within an hour after placing the order to have a better chance of making changes.
About After Sales Service
Customer satisfaction is our top priority. We offer a 7-day return policy. If you are not completely satisfied with your purchase, you can return the item in its original condition for a refund or exchange. For detailed instructions, please contact us! Email:fzxf99@yeah.net / WhatsApp:+86 13702533063
If you received a damaged or incorrect item, please contact our service team within 48 hours of receiving your order. We will assist you in resolving the issue quickly.
About Shipping
We offer shipping to many countries. You can check the shipping options and costs during the checkout process. If your country is not available, please contact us for assistance.
If you require alternative logistics shipping, please contact us for assistance.
Shipping times vary depending on your location and the shipping method you choose. International orders may take 7-21 business days. We will provide an estimated delivery time during checkout. If you have any questions, please contact us!
About Products
We understand that customers may encounter challenges when it comes to product-related issues. Common issues include defective products, missing components, or discrepancies between advertised features and actual products. If you encounter any of these issues, please contact our Customer Service team for assistance. We will do our best to resolve any issues to ensure that you are satisfied with our products.
About Payment
We strive to make your shopping experience as convenient as possible. We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and bank transfer. Please ensure that your payment method is secure before completing your purchase.
About Discount
From time to time, we may offer discount coupons. Simply enter the coupon code at checkout to enjoy the offer. If you receive a coupon, be sure to check its expiration date and related terms. Coupons can often be combined with ongoing discounts, so you may save more on your shopping!